Great place for couples! We stayed for our 15th anniversary and were delighted with our experience! Staff is amiable & professional, and the room clean, with an excellent bed for proper rest.
We stayed in an Ocean view room, and the view was spectacular! I loved all the Exotic flowers and plants outside. It was a bit pricey, but we will most definitely stay here again.
We have been coming to the Palms hotel and spa for eight years. We travel, and when it comes to where to stay in Miami Beach, there is never a second choice. We know what staying in a hotel can mean regarding service and cleanliness and friendliness and just plain good feeling all around. This is what you get at this hotel.
We just returned and had to make sure to tell once again the front desk (Anastasia) who makes everything top notch for us how we are so thrilled that the excellent of service remains year after year. We feel like royalty and we already planning to return. I can go on and on. My best thing to say is that entering the hotel; you already know that you are on “vacation.”
My family first discovered this hotel while attending Parents Weekend at Miami 2001 and fell in love with the coziness of this hotel. Every chance we get, this is our hotel of choice when in town. Our daughter recently got married in Key West, and my husband and I had to spend a couple of days here to relax before the big event.
Friendly, professional staff with everything you need to enjoy either the lush pool environment or cozy beach chair service – they even suggested the snorkeling tours in cozumel for a Mexican adventure. Lovely place to enjoy a glass of wine with lunch by the pool. Great beach towels. Did I mention the ocean view or privacy of the hotel compound? Or the parrots? It’s redecorated several times over these years. Especially lovely is a healthy, green environment.
This was the perfect base camp to explore Miami Beach. Right on the boardwalk, great pool, and quiet, uncrowded beach area. The onsite restaurant is very nice, and the bar service is super-friendly. I highly recommend it!