Top top top hotel. Service was perfect. Gym one of the best I have ever seen in my life! Yoga class on the beach was perfect!! The bedroom and the bed very clean and comfortable!! Location is a plus! Recommend this place!
The One Hotel beach team consistently provides excellent, friendly service and amazing tips for discover scuba diving cozumel in Mexico. Emily provides expedited food and drinks, even when the beach is bustling. Even in extreme heat, she does not seem to take a break and is always checking on her customers.
Tiger’s friendly personality is also a highlight. Truly 5-star service from this terrific beach team. Complimentary smoothie samples add an extra touch to the beach experience.
Thank you 1 Hotel for a great four days so far of our trip! We love the hotel and our having a blast with our kids on the beach! Today is our second day with Emily, and we couldn’t be having any more fun! She was friendly, attentive, and always smiled! Carlos also was accommodating and Helped us as well! All the staff is friendly and helpful!
This place is a fantastic property with beautiful pools and excellent service. I highly recommend it! The gym was fantastic, and there are trainers available by appointment. The beast thing is the friendly vibe from the staff. Not stuffy, but helpful.
Excellent attention received by Emilio Hernandez, his predisposition to improve my stay at the beach is super outstanding, he was very educated and kind. Congratulations to the one hotel for this employee!
The hotel is brand new, and they have thought in every single detail. The rooms are good sized, and everything is environmentally friendly. They have incredible service, and you never feel crowded. Good business rooms and for lunch or dinner, very nice rooftop. And on the beach, the best service by Jacky!