The hotel pool has a live Dj that keeps the atmosphere vibrant. There are also poolside umbrellas available for rent. Eni & Aya went above, and beyond, making sure we had a good time.
The rooms are beautiful and clean. The beach service is excellent. The pool is super relaxing, and the staff is super friendly and helpful with their cozumel deep sea fishing recommendations, especially Aya and Eni! They made me and my family feel so welcomed and helped whenever we needed it.
I want to thank Melanie, Jose, and Jason for providing me with fantastic and genuine service at both the pool and beach front. They kept both areas looking so phenomenal and welcoming to guests. I look forward to coming back for more days like today.
We spent our weekend in Miami, and it was perfect! The lobby is beautiful, and the service there was excellent. The rooms are nice but small, and the bed is fantastic! We couldn’t enjoy the pool and the beach because it was raining, but at least we had the sun on our last day! I want to thank pia from the coffee shop, even the bartender and Aya and Melanie from the pool!
While at the Nautilus, I had the pleasure of meeting Aya. She was at the pool. Always smiling and helpful. The entire staff goes above and beyond, but she stood out to me. Next time I visit South Beach, I’ll see you guys again.
We went to Miami Beach with few friends to have fun without going crazy, and we picked the Nautilus. The hotel was beautiful and clean, and this is always very important to me. The staff was still kind and attentive, but I want to pinpoint one employee: Flavio, the concierge.
He was the best. He told us he has been living on the beach for twenty years and all that knowledge of the city showed. From restaurants to bars to shops, he never made a mistake. His service was professional but funny; he was attentive and kind. We were sorry he was off the day we left, but we hope this review will arrive at him. Great hotel.