Excellent service and staff

Excellent service and staff

Loved the hotel it’s right on the south beach, so you’re close to everything. The rooms are comfortable, affordable and the staff is friendly. Pools are small, but the bar is fun, and they have a free breakfast, which was a plus.

I loved this trip with my family. It was my birthday, and we had one of the best room. This young lady name Steph at the front desk was amiable and respectful; she helped us a lot with anything we needed. I appreciate her help.

Stayed here for a crazy weekend-long bachelor party in south beach. I was to the front desk a lot asking for bottles of water, and they never turned me down. I locked myself out of my room twice within 20 minutes, and they laughed it off. Got kicked out of the hotel bar after a long night/morning of drinking and the bouncer was smooth and efficient.

The pleasant atmosphere right in the heart of Ocean. We’ll book an atv in cozumel recommended by the staff. The front desk staff offered us an ocean view room even though we had paid for a more affordable room.

The Wagu burger and sweet potato fries were delicious! We had to run after the waitresses in the restaurant a bit to order our food and drinks, which was the only disappointing part. Bartenders were very friendly and made up for it!

From the moment of check-in to the beautiful servers and the on-site party, nothing could compare to the Clevelander if you are looking to relax and party at the same time! We enjoyed the beach daily, the food, and of course the unbelievable entertainment every night!

I truly enjoyed my recent birthday trip to South Beach, and my stay at the Clevelander Hotel. Everyone was amiable and helpful, especially Latasha at the front desk and Eric, the bellman. This place is the best hotel on Ocean Drive for non-stop action and music, as well as excellent access to the beautiful beach. I will be back to visit, and I would recommend this hotel to anyone.

Micheal Willhoite